We often get asked lots of questions about the carpet cleaning services we offer as well as aftercare questions, so we have put together some frequently asked questions.
As a member of the Federation of Master Cleaners you can rest easy knowing that you are in good hands!
Professional carpet cleaning can be just pennies compared to the cost of replacing it. Call today to get an estimate from our team.
Try as much as possible not to walk on the carpets until they have dried properly. Walking on the carpets may flatten fibres and increase the drying time. If you absolutely have to walk on it then make sure to wear clean, white cotton socks or a pair of house slippers that don’t go outside and take the shortest route possible.
Leave the room well ventilated both during and after the clean. Due to the cleaning draws the dirt out of your fabrics and this can sometimes leave an unpleasant smell in the air but please do not worry! This smell will go once the fabrics are completely dry. It is important to leave windows open for as long as you can as well as allowing heat to the fabrics. Warm air helps the carpet fibres dry faster! On warmer days you may wish to put your sofa cushions on a clean sheet in the sun to dry them quicker. In colder weather we recommended having your heating on to help them dry.
With car upholstery; again leave your car windows open where possible and when in your car have the heating on to help the seats dry. If you need to use your car whilst the carpets and seats are still wet then line your seats with a bin bag so that you do not get a wet bottom!
Any furniture situated on top of your carpet that’s been moved prior to cleaning should stay where it is while the carpet dries. For larger items such as sofas, our technician will put something underneath your furniture so that it does not directly touch the carpet. Again, do not touch or remove this until the carpet is completely dry. When dry, vacuum the floor before moving furniture back to minimise the amount of dirt that gets caught on your newly cleaned carpet’s fibres
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets.
Normally our hours are 08:00 – 18:00 Mondays to Fridays. 08:00-17:00 on Saturdays. Sundays we are open for Emergency Gas Repairs or Call-outs or Emergency cleans. However we can be flexible with our times if required.
Lovely Bubbly is indeed insured! We hold Public Liability Insurance up to £1,000,000
The amount of time will be depend on the size of the area needing to be cleaned.
The team at Lovely Bubbly will work with you to schedule a time convenient for you. Our technician will inform you of estimated dry times needed.
Our carpet and upholstery cleaning services as well as our Gas Service and Property Maintenance are available in all areas of Surrey, West Sussex, Kent and South London.
BACS or Cash after the job has been completed to your satisfaction or by BACS before service commences.
Our top of the range system is designed to remove coffee, tea, wine ,alcohol, blood, browning, butter, candle wax, chocolate, cough syrup, raw eggs , food colouring, fruit juice, grass, gravy, grease, ice cream, lily pollen, jam, ketchup, lipstick, mildew, milk, mud, mustard, oils, rust, salt, shoe polish, soot, tar, toothpaste, urine, vomit ,paint, markers, shoe marks, etc. Please note that depending on type of carpet and how old the stains are, some of them may not come out. We can not guarantee that all stains will come out, but we guarantee to do everything we can and spare no effort to get the best possible result!
That is not a problem, but please give us at least 2 working days notice and we can look to reschedule for you.
This really depends on how dirty the carpet is. Normally, for example, a 2 Bedroom Flat would take around 2 hours to clean.
To keep your carpets in your home looking their best, we recommend having your carpets professionally cleaned every 6-12 months.
We always recommend Steam Cleaning, as it gets the best results and also kills All bacteria. It’s more efficient, better for allergy sufferers.
You can book over the Phone, Email, the contact form on this Website, Facebook or Instagram.
Upholstery Cleaning is the cleaning of any soft furnishing in your home. For example, sofas, chairs, curtains etc.
Lovely Bubbly is a member of The Federation of Master Cleaners. We are also gaining other accreditations with other governing bodies at the moment.
If you have a question about our carpet cleaning services (or other services) that is not here, please get in touch and we will answer it as quickly as possible.